Returns Information

Returning your order

We want you to be happy with your order, but we understand that there may be reasons why you want to return items.

You can take your order back to any Cecil Gee store if you paid by Debit or Credit card. Please take your despatch note and the goods you want to return and our store team will be happy to offer you an exchange or refund. Go to Store Finder

Or fill in the returns form on your despatch note and post the goods to the following address:
Cecil Gee Internet Returns
Door 2
Kingsway Business Park
Rochdale
OL16 4FW

You need to return goods to the appropriate address within 28 days of receipt to the address shown on your invoice and we recommend you send it by recorded delivery. The back of your despatch note contains full details on how to return goods.

We will replace faulty or defective goods free of charge, which means we'll cover the P&P for both the return and the replacement. Returning goods for other reasons is, we're afraid, done so at your own expense.

If the product returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item.

We advise you make sure you are happy with the fit of your suit before removing any brand labels from the garment. Once these are removed the suit is not in a fully resaleable condition.

Goods bought from a Cecil Gee high street store:
Please return the item(s) to the store where you made the purchase or contact us on 0844 264 0881 for advice.

Exchanging your order

We are unable to process exchanges at the moment

Goods bought from a Cecil Gee high street store:
Please return the item(s) to the store where you made the purchase or contact us on 0844 264 0881 for advice.

Returning items to store

You can take your order back to any Cecil Gee store if you paid by Debit or Credit card. Please take your despatch note and the goods you want to return and our store team will be happy to offer you an exchange or refund.

If you paid with money from your PayPal account we cannot refund in store.